Shipping Policy

Thank you for choosing Moody Moon Wellness for your health and wellness needs. We strive to provide you with the best shopping experience, including fast and reliable shipping. Please take a moment to review our shipping policy below.

United States Shipping

For our customers in the United States, we offer free shipping on subscription orders and orders over $50.00. This means you can enjoy the convenience of our products without any additional shipping costs. For orders under $50.00, we charge a flat rate of $5.95. Rest assured that your package will be delivered to your doorstep in a timely manner.

International Shipping

For our international customers, we offer free shipping on orders over US$125. We understand that our products are in high demand worldwide, and we want to make sure you can access them easily. For orders under US$125, we charge a flat rate shipping fee ranging from $10 to $40, depending on your shipping country. We work with trusted international carriers to ensure that your package arrives safely and efficiently.

Frequently Asked Questions

1. How long will it take for my order to arrive?

The delivery time for your order may vary depending on your location. For customers in the United States, you can expect your package to arrive within 3-5 business days. International orders may take longer, typically between 7-14 business days. Please note that these are estimated delivery times and delays may occur due to customs clearance or unforeseen circumstances.

2. Can I track my order?

Yes, we provide tracking information for all orders. Once your package is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your shipment on our website or through the carrier's tracking system.

3. Do you ship to PO boxes or APO/FPO addresses?

Yes, we are able to ship to both PO boxes and APO/FPO addresses. We understand that our customers have diverse shipping needs, and we strive to accommodate them as best as we can.

4. What if my package is lost or damaged during transit?

In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with you to resolve the issue and ensure that you receive a replacement or refund, depending on the circumstances.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you and provide you with the best shopping experience possible.